+1-855-211-0932 (ID:62540)
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Customer Support


Context Help

If you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A popup will open. It includes detailed information about all the operations that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge range of instructional video clips describing how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you need, take a peek at our extensive Frequently Asked Questions database, which comprises questions asked by real customers and offers practical solutions. We regulary update our FAQ section with new articles so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can touch base with our fantastic team of support engineers available 24x7 and eager to assist you with any problem. Each trouble ticket you submit will be replied to in less than 1 hour (the average response time is only twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 62540

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com